All Episodes

October 7, 2026

MC Fireside Chats – October 7th, 2026

During the October 7, 2026, episode of MC Fireside Chats, industry leaders emphasized that to attract an evolving, experiential demographic, campground operators must hyper-focus on specific niches, adapt to the rise of smaller, rugged RVs, and forge strong cross-sector collaborations.
September 30, 2026

MC Fireside Chats – September 30th, 2026

During the September 30, 2026, episode of MC Fireside Chats, property operators Stephanie Bias and Munro Murdock emphasized that the future of outdoor hospitality relies on blending invisible backend technology with highly curated, generation-specific guest experiences—ranging from luxury all-inclusive glamping to diverse, nature-focused hybrid parks.
September 23, 2026

MC Fireside Chats – September 23rd, 2026

During the September 23, 2026, episode of MC Fireside Chats, industry experts emphasized that campground operators should embrace artificial intelligence to automate backend data and marketing workflows, ultimately saving time and boosting revenue while keeping the technology invisible to preserve genuine, human-to-human hospitality.
September 16, 2026

MC Fireside Chats – September 16th, 2026

During the September 19, 2026, episode of MC Fireside Chats, insurance and outdoor hospitality experts emphasized that combating rising premiums and frivolous lawsuits requires operators to strictly enforce liability waivers, maintain pristine safety records, and secure specialized policies to protect their long-term profitability.
September 9, 2026

MC Fireside Chats – September 9th, 2026

During the September 9, 2026, episode of MC Fireside Chats, industry leaders and the owners of Prairie Junction RV Resort highlighted how shifting the focus from basic accommodations to hyper-curated, themed guest experiences—supported by low-cost experiential amenities, modernized technology, and a deeply empowered staff—can drive massive guest loyalty and operational success.
September 2, 2026

MC Fireside Chats – September 2nd, 2026

During the September 2, 2026, episode of MC Fireside Chats, outdoor hospitality experts explored the rapid evolution of AI-integrated property management systems and evolving consumer behaviors, emphasizing a market shift toward simpler recreational vehicles and the importance of targeting guests by specific life stages rather than broad generational labels.
August 26, 2026

MC Fireside Chats – August 26th, 2026

During the latest episode of MC Fireside Chats, industry experts agreed that while the rapid evolution of artificial intelligence and its use in marketing continues to spark debates over authenticity, its greatest value in outdoor hospitality lies in automating backend operations so staff can focus on delivering exceptional, human-to-human guest experiences.
August 19, 2026

MC Fireside Chats – August 19th, 2026

During this episode of MC Fireside Chats, industry experts emphasized that to survive rising interest rates and a post-COVID refinancing squeeze, campground owners must move away from generic operations and rigorously target a specific ideal customer profile to maintain profitability and secure strong property valuations.
August 12, 2026

MC Fireside Chats – August 12th, 2026

In the August 12, 2026, episode of MC Fireside Chats, industry leaders emphasized that as the outdoor hospitality market faces softening transient RV demand and rising financial pressures, operators must strategically adapt their accommodation mixes and relentlessly prioritize genuine guest connections to maintain profitability.
December 17, 2025

MC Fireside Chats – December 17th, 2025

In this final episode of 2025, host Brian Searl and a panel of industry experts review the year’s milestones, discussing advancements in market data, product innovations, and the rising popularity of immersive agrotourism. The group also engages in a lively debate on leveraging AI for marketing and photography, ultimately predicting that 2026 will be a pivotal year defined by unique guest experiences and renewed occupancy growth.
December 10, 2025

MC Fireside Chats – December 10th, 2025

The panel discussed the evolving landscape of guest experiences, focusing on the opportunities in winter camping and the delicate balance between providing a rustic escape and modern connectivity. They emphasized that since most guests travel locally, parks should prioritize direct bookings and customer relationship management to build loyalty and reduce costs.
December 3, 2025

MC Fireside Chats – December 3rd, 2025

The MC Fireside Chats episode on December 3rd, 2025, synthesized market data showing cautious incremental growth for the RV industry in 2026 alongside a major shift towards profitable group and event-based travel, driven by older millennials. Experts stressed that global glamping and campground operators must now adopt sharp B2B strategies, focus intensely on delivering perceived value over discounting, and prepare to monetize mega-events like the World Cup to ensure market survival.
November 26, 2025

MC Fireside Chats – November 26th, 2025

The November 26th episode of MC Fireside Chats featured an in-depth discussion on the accelerating pace of AI, sparked by the new Gemini 3.0 model and the US government’s “Genesis Mission,” with host Brian Searl and guests Kurtis Wilkins, Matt Whitermore, Cara Csizmadia, and special guest Lizzy Bustamante. The panel explored how AI is transforming business operations and slowing job growth, stressing that the outdoor hospitality industry must leverage these tools to enhance the crucial, human-centric guest experience rather than fearing the technological shift.
November 19, 2025

MC Fireside Chats – November 19th, 2025

The special episode of MC Fireside Chats was hosted live by Brian Searl at the KOA Convention in Raleigh, North Carolina, on November 19, 2025. The panel—Matt Stovold, Gwyn Wathen, Ryan McPeek, Camille McPeek, Samantha Chipperfield, and Mike Harrison—discussed conference takeaways, networking, cabin ROI, and their plans for leveraging AI and revenue management in 2026. The conversation also explored franchise support, KOA’s community, unique campground activities, and sustainable development, with each guest sharing their personal insights on the outdoor hospitality industry.
November 12, 2025

MC Fireside Chats – November 12th, 2025

The November 12 episode of MC Fireside Chats, broadcast live from the OHI booth at the 2025 OHCE Conference in Louisville, Kentucky, brought together industry leaders to discuss the state of outdoor hospitality, the role of AI, and pricing strategies amid changing market dynamics. Panelists shared personal insights, highlighted the value of networking and innovation, and looked ahead to continued industry growth with OHI announcing its next conference in Fort Worth, Texas.
November 5, 2025

MC Fireside Chats – November 5th, 2025

In the recent episode of MC Fireside Chats, guest host Scott Bahr, along with Simon Neal, Rafael Correa, and Brian Searl, dissected key takeaways from major industry conferences, including SETT in France and the Jellystone/Sun Communities event. The panel explored the contrasting focus on guest experience in the European market versus the US, emphasizing that delivering “value” and quality hospitality is the new core priority for all outdoor resorts amidst rising consumer expectations.
October 29, 2025

MC Fireside Chats – October 29th, 2025

The latest MC Fireside Chats episode focused on how glamping operators are revolutionizing outdoor hospitality by prioritizing unique, high-touch guest experiences and personal connection, demonstrating that success in the industry, regardless of scale or location, relies on moving beyond simple accommodation.
October 22, 2025

MC Fireside Chats – October 22nd, 2025

The latest episode of MC Fireside Chats, hosted by Brian Searl, delved into Marketing, AI, and Technology in outdoor hospitality with guests Greg Emmert, Matt Whitermore, and Brent Parker. They concluded that AI’s most effective role is to be “invisible” to the guest, acting as a force multiplier to streamline operations and enable hyper-personalized service, ultimately enhancing the human experience and allowing guests to disconnect faster once they arrive.
May 29, 2024

MC Fireside Chats – May 29th, 2024

In this episode of MC Fireside Chats, host Brian Searl is joined by Don Bennett, Jr., owner of Conesus Lake Campground; Melissa Baker, Director of Virginia State Parks; and Louis Thompson, Founder and CEO of Nomadic Resorts. Brian opens by explaining that this episode is unique, allowing for deeper conversations with the guests due to the extra week in the month, which provides an opportunity for a more intimate discussion with fewer guests. Don Bennett discusses his semi-retirement and the operations of his family’s two campgrounds in the Finger Lakes, along with their company, Murch Tourism. They distribute campground brochures and travel guides at consumer shows, with several upcoming events in Allentown, New York, Cleveland, and Hershey. Don also talks about his new role as the Executive Director of the Illinois Campground Association and their legislative goals, emphasizing the importance of adapting to changing trends in the RV industry, such as the shift towards smaller units that are easier to manage and place less demand on campground infrastructure. Louis Thompson delves into the potential of 3D printing in building construction, mentioning a project in Texas where the first 3D-printed hotel is being built. He highlights the benefits of 3D printing for creating innovative designs but also expresses concerns about the impact on traditional building trades. Louis describes the trend of van life, where young people retrofit traditional vans into camper vans, and how Nomadic Resorts focuses on creating modular, luxury tented camps that combine comfort with sustainability and mobility. He showcases their innovative designs, including the Looper, a modular, luxury tent that can withstand severe weather conditions. Melissa Baker explains her role as Director of Virginia State Parks, overseeing 42 state parks with various camping accommodations. She discusses the planning process for state parks, which involves public input every ten years to guide the development of camping facilities. Melissa highlights the differences between state and private campgrounds, emphasizing that state parks offer more primitive camping experiences but do have some amenities. She notes the challenges of accommodating larger RVs and the trend towards smaller, more customized units. The conversation shifts to the increasing popularity of smaller RVs and custom-built units. Don confirms this trend, mentioning the customization of Sprinter vans and the conversion of old school buses into mobile tiny homes, known as “schoolies.” He notes that smaller units are easier to manage and place less demand on electricity, which is beneficial for campgrounds and state parks alike. Don also highlights the importance of providing a variety of experiences for campers, emphasizing the need to offer activities and amenities that enhance the outdoor experience. Louis showcases Nomadic Resorts’ innovative designs, including the Looper and the Seed Pod. The Looper is a modular, luxury tent that combines comfort with sustainability and mobility, designed to withstand 140 km/h winds and featuring high-quality materials for longevity. The Seed Pod is a tent suspended from trees, designed for nature reserves and environmentally sensitive areas, offering an immersive nature experience with minimal environmental impact. Louis explains that these designs aim to provide the luxury and comfort of a hotel room while maintaining a strong connection to nature. The discussion touches on the balance between providing unique, high-end accommodations and maintaining a natural camping experience. Don mentions the challenges of zoning and capital investment, especially for campgrounds open only part of the year. He highlights the need for campground owners to be creative and innovative in offering new experiences to attract and retain guests. Louis and Brian agree on the growing demand for unique accommodations and the potential for innovation in the RV and camping industry. Melissa concludes by emphasizing the spectrum of outdoor experiences available to campers and the importance of catering to different preferences. She mentions the role of public input in guiding the development of state parks and the need to adapt to changing trends in the camping industry. Melissa also highlights the importance of collaboration between public and private campgrounds to provide a diverse range of experiences for campers. The episode wraps up with Don and Louis sharing resources and contact information for their respective businesses. Don mentions Murch Tourism and Illinois Go Camping as valuable resources for finding great campgrounds. Louis highlights Nomadic Resorts’ architectural and design services, expressing his interest in continuing the conversation in future episodes. The guests thank Brian for the opportunity to share their insights and look forward to future discussions on the evolving trends in outdoor hospitality and camping.
Banner for "MC Fireside Chats" podcast on May 22nd, 2024. This week's guests: Jeff Wertz, Greg Wallman, Devon Wilson. Sponsored by AccessParks. Logos for Modern Campground and Insider Perks are at the bottom.
May 22, 2024

MC Fireside Chats – May 22nd, 2024

In a recent episode of MC Fireside Chats, hosted by Brian Searl, an insightful discussion unfolded featuring Greg Wallman, Owner and President of Space Craft; Devon Wilson, CEO and Founder of RV SnapPad; and Jeff Wertz, Product Business Manager at Spartan RV. The conversation provided a deep dive into the evolving RV and campground industries, touching on various technological advancements, market trends, and the challenges these sectors face in keeping up with rapid growth and innovation. Greg Wallman began by highlighting the importance of technological integration in RVs and campgrounds. He emphasized the growing demand for reliable Wi-Fi and electrical infrastructure to support remote work and leisure activities. Wallman noted that many of their customers now live and work full-time in their RVs, which necessitates advanced networking capabilities. This trend is pushing manufacturers to innovate and adapt quickly to meet the evolving needs of RV users. Jeff Wertz from Spartan RV echoed these sentiments, emphasizing the critical role of information technology in the RV industry. He pointed out that even families are increasingly using RVs for extended travel while maintaining their work commitments. Wertz also discussed the growing interest in electric vehicles (EVs) and the integration of lithium batteries to extend boondocking capabilities. This shift towards more sustainable and efficient power solutions is a significant focus for manufacturers and chassis providers like Spartan RV. Devon Wilson of RV SnapPad added that the market is indeed getting younger, with more people embracing the flexibility of remote work. This demographic shift is driving demand for RVs equipped with modern conveniences and smart technologies. Wilson also shared his company’s experience with artificial intelligence (AI), particularly in customer service. He described how RV SnapPad is leveraging AI to handle standard queries and improve customer interactions, though they remain cautious about over-reliance on technology, ensuring the human element remains a core part of their service. The conversation delved into specific innovations in RV design, with Wallman sharing some cutting-edge developments. He mentioned water makers that extract water from the air, advanced blackwater processing systems, and recycling showers designed for long-term sustainability. These innovations are particularly beneficial for boondocking, allowing RV users to stay off-grid for extended periods without sacrificing comfort or convenience. Jeff Wertz elaborated on the role of Spartan RV in supporting these technological advancements. He explained how the company is involved in integrating larger alternators and advanced power systems to support the increased electrical demands of modern RVs. Wertz also touched on the potential future integration of electric vehicle technology into RVs, noting the challenges and opportunities this presents, especially in balancing the need for large water tanks and other amenities with the space and weight constraints of EVs. Brian Searl, the host, steered the conversation towards future-proofing campgrounds. He inquired about the steps campground owners could take to stay ahead of the curve. Wallman and Wertz both agreed that investing in robust electrical infrastructure and reliable information technology is crucial. They emphasized that campers increasingly expect high-quality internet access and ample power for their devices, making these elements essential for attracting and retaining customers. The discussion also touched on the potential impact of AI and robotics on the RV and campground industries. Searl posed a thought-provoking question about the hypothetical scenario of employing robots if they could perform tasks perfectly tailored to the business’s needs. Wallman and Wertz were open to the idea but highlighted the importance of validating the capabilities of such technology. Wilson, on the other hand, expressed a degree of skepticism, citing trust issues and the need to balance technological advancements with maintaining a personal touch in customer service. Greg Wallman shared some fascinating insights into the custom RV manufacturing process. He described how Space Craft receives unique customer requests that often push the boundaries of current technology. Wallman noted that while some ideas are not yet feasible, the company enjoys the challenge of finding innovative solutions and has had several “aha” moments where they were able to implement groundbreaking features that customers had not initially considered. Devon Wilson concluded by reflecting on the rapid pace of technological growth and its implications for the RV industry. He mentioned that RV SnapPad is continually exploring new technologies to enhance their products and services. However, Wilson stressed the importance of not overcommitting to unproven technologies and ensuring that any new implementations genuinely add value to the customer experience. Overall, the episode provided a comprehensive overview of the current state and future direction of the RV and campground industries. The insights from Greg Wallman, Devon Wilson, and Jeff Wertz highlighted the importance of staying adaptable, embracing technological advancements, and always considering the evolving needs of the customer. As the industry continues to innovate, it is clear that those who can effectively integrate new technologies while maintaining a high level of customer service will be best positioned for success.
Promotional graphic for "MC Fireside Chats" on May 15th, 2024, with guest host Scott Knepp, featuring Greg Emmert, Jon Adams, and Steven Kramer. Logos for Modern Campground and Insider Perks are included. Don't miss out on this insightful discussion relevant to top SEO keywords!
May 15, 2024

MC Fireside Chats – May 15th, 2024

In the recent episode of MC Fireside Chats, guest host Scott Knepp fills in for regular host Brian Searl. Scott is joined by esteemed colleagues in the RV and outdoor hospitality industry: Greg Emmert, Senior Strategist at Camp Strategy; Jon Adams, owner of Sandusky Milan RV Park; and Steven Kramer, founder of Campground Support. Scott kicks off the episode by thanking Brian Searl for taking a well-deserved vacation and sets the tone for a fun and informative discussion with the guests. Greg Emmert opens the conversation, jokingly acknowledging Scott as a smarter and better-looking version of Brian. Greg expresses excitement about the upcoming discussion with Jon Adams and Steven Kramer. Scott introduces Jon Adams, owner of Sandusky Milan RV Park, and Steven Kramer, who manages a campground and founded Campground Support, a company providing remote support for campgrounds. Both guests share their backgrounds and express enthusiasm for the conversation. Scott initiates a discussion on mobile applications that have proven beneficial in campground management. Greg shares his experience with the OnX app, which he uses for hunting and identifying property boundaries, and the Merlin Bird ID app, which uses AI to identify bird songs. Steven introduces ClickUp, a productivity app he uses to manage tasks and schedules efficiently. Jon emphasizes the importance of clean restrooms in attracting and retaining guests at his park. He shares how investing in clean and well-maintained facilities has been a key factor in the success of Sandusky Milan RV Park. Greg and Steven echo this sentiment, highlighting that clean restrooms are crucial in the hospitality industry. Scott asks Jon about managing and prioritizing various projects at his park. Jon explains how he addresses existing infrastructure issues first and plans projects during the off-season to avoid disruptions. He shares his approach to budgeting and making improvements that enhance guest satisfaction. The conversation shifts to common challenges in campground management, particularly staffing and managing guest expectations. Steven discusses how Campground Support helps address these challenges by providing remote support for phone calls and reservations, allowing campground staff to focus on on-site tasks. Greg introduces the concept of revenue management and dynamic pricing, emphasizing the importance of adjusting rates based on demand and occupancy levels. Jon and Steven share their experiences with dynamic pricing and how it has helped increase revenue and optimize occupancy at their respective parks. As Memorial Day approaches, the guests discuss their preparations for the peak season. Jon talks about organizing events like food trucks, cornhole, and karaoke to enhance the guest experience. Steven mentions the importance of having adequate staffing and addressing any technical challenges to ensure a smooth operation during the busy season. The episode concludes with each guest sharing what they are excited about in the near future. Scott looks forward to a family cruise and celebrating a 10/10/10 Good Sam rating for a property in Alabama. Greg is eager to go birdwatching, taking advantage of the peak migration season. Steven and his wife are excited about their upcoming vacation, while Jon is preparing to celebrate his 10th wedding anniversary. Scott wraps up the episode by thanking the guests for their insights and contributions. He invites listeners to stay tuned for more episodes of MC Fireside Chats, promising more valuable discussions on outdoor hospitality and campground management. The episode ends with a reminder to email show suggestions and to visit Modern Campground for the latest industry news.
Graphic for MC Fireside Chats podcast, featuring a campfire logo, guest names Mike Harrison, Zach Stowensberg, Valerie Rodriguez, Matt Bragstad for the May 8th, 2024 episode, and sponsors Horizon, Modern Campground, Insider Perks.
May 8, 2024

MC Fireside Chats – May 8th, 2024

In the recent episode of MC Fireside Chats, sponsored by Horizon Outdoor Hospitality, Mike Harrison stepped in as the guest host. The episode, which focused on glamping, featured discussions with Zach Stoltenberg, Valerie Pifer, Karey McDowell, Peter Rodriguez, and Matt Bragstad. Zach Stoltenberg, from Clockwork emphasizes their role as a one-stop shop for developing outdoor hospitality sites from land acquisition to opening. Peter Rodriguez, president of ekō Solutions LLC, talks about his modular building company in North Alabama, which converts shipping containers into various structures for glamping sites and more. Valerie and Karey represent Progress Park Airstream Resort and Event Center in Louisville, Kentucky. They discuss their mix of glamping and event hosting, including their approach to the Kentucky Derby week, which attracts visitors for a multi-day experience involving local attractions and events. Matt Bragstad Founder and CEO of Your Glamping Adventure passionately talks about his venture into glamping with his wife and friends. They have developed two properties focused on providing a luxurious outdoor experience, emphasizing the rapid growth and success of their business. The guests discuss various challenges and innovations in outdoor hospitality. Matt and Peter share insights on zoning and regulatory hurdles, while Valerie and Karey discuss community engagement and the importance of aligning with local expectations and regulations. Attention to details like guest amenities, including pet-friendly options and wellness activities, is highlighted as essential for enhancing the guest experience. Matt and Peter elaborate on the importance of integrating local services and attractions to enrich the stay. Zach discusses the evolving definitions of glamping and the broad spectrum of accommodations it can encompass, from luxury tents to converted shipping containers. He emphasizes the importance of focusing on guest experience over mere accommodation. Future plans for the guests’ businesses include expanding their offerings and continuing to innovate in creating memorable experiences for visitors. They discuss the potential for new amenities like outdoor kitchens, communal dining areas, and wellness facilities. The conversation wraps up with reflections on the uniqueness of each glamping site and the personalized experiences they offer, which distinguishes them from traditional hotels and other hospitality offerings. The discussion underscores the dynamic and rapidly evolving nature of the glamping industry.
May 1, 2024

MC Fireside Chats – May 1st, 2024

In the recent episode of MC Fireside Chats, guest host Cara Csizmadia, who is also the president of the Canadian Camping and RVs Association and a former co-host of the show, returns to lead a dynamic discussion. The episode, recorded on May 1, 2024, coincides with the opening day for many campgrounds, adding a festive note to the discussion despite some areas facing challenging weather conditions. Cara opens the episode with a warm welcome and shares her enthusiasm for returning to the show. She introduces the recurring guests: Jeff Hoffman, Scott Bahr, Christine Taylor, and Sandy Ellingson, each an expert in their respective fields within the outdoor hospitality industry. Scott Bahr of Camp Consulting Group, who has over two decades of experience in market research within the industry, discusses the recent trends he has observed. He notes that last year’s disruptions, particularly adverse weather, significantly impacted campground bookings. Scott anticipates a growing trend toward more spontaneous travel among campers, driven by a shift in consumer behavior that favors flexibility and short-notice travel plans. Jeff Hoffman from Camp Strategy talks about the operational and financial aspects of running campgrounds. He highlights a shift back to pre-COVID booking windows, which have narrowed significantly compared to the extended booking periods seen during the pandemic. Jeff reassures campground owners that despite a slower booking pace, the industry remains healthy, and there has been little resistance to recent price increases, suggesting that consumers have adjusted to the new pricing norms. Christine Taylor, who brings a legal perspective from her extensive experience in the camping industry, discusses the crucial role of legal support in managing a campground. She stresses the importance of having robust legal advice to navigate the complex landscape of outdoor hospitality, touching on issues like business fraud and the essential nature of legal services in preventive practices. Sandy Ellingson, enriches the discussion with her insights into dynamic pricing strategies. She explains the financial benefits of minor rate increases and the impact of adaptive cancellation policies on consumer booking behaviors. Sandy’s expertise highlights how slight adjustments in pricing and policies can significantly enhance revenue without alienating guests. Throughout the episode, the conversation delves into innovative solutions being implemented by campgrounds to adapt to changing consumer expectations. This includes flexible cancellation policies and creative approaches to managing long-term stays to avoid legal and operational complications. The panelists discuss the balance between being open to guests and managing the business aspects efficiently to maintain profitability and guest satisfaction. The episode wraps up with Cara thanking the guests for their insights and reflecting on the vibrant discussion that covered both the opportunities and challenges facing the outdoor hospitality industry today. The blend of expert opinions provides a comprehensive overview of the strategies that campground owners can employ to navigate the current market dynamics and legal landscape, ensuring the continued success of their businesses. This rich conversation not only addresses the immediate concerns related to the opening day of the season but also broader trends that could influence the future of camping and outdoor hospitality.
Graphic for "MC Fireside Chats" podcast featuring a campfire logo, listing guests David Ramsay, Brian Fuentes, Eleanor Hamm, and Susan Carpenter, sponsored by AccessParks and Modern
April 24, 2024

MC Fireside Chats – April 24th, 2024

In the recent episode of MC Fireside Chats, host Brian Searl led a comprehensive discussion with prominent figures in the RV and outdoor hospitality industry. The conversation covered a wide range of topics that are currently shaping the future of RVing. Key industry leaders including David Ramsay and Brian Fuente, who represent innovative RV companies, shared their insights on market expansion and the pivotal role of technology in evolving RV designs. Their companies focus on making RVs more accessible and appealing to a broader audience, which includes a significant increase in first-time RV owners who are attracted by user-friendly and technologically advanced features. Phil Ingrassia and Shane Devenish offered perspectives on broader industry trends, such as the need for simpler, more intuitive RV technologies that can accommodate an increasingly diverse consumer base. They discussed how the industry is adapting to meet these demands through both product development and enhanced customer service strategies. Eleonore Hamm contributed to the discussion by highlighting the importance of advocacy and educational initiatives in Canada, which aim to foster a deeper understanding and appreciation of RVing, particularly emphasizing how technologies like Starlink can transform RVing experiences in remote areas. Susan Carpenter spoke about the notable rise in solo female travelers in the RV sector, pointing out that vehicle designs are becoming more inclusive, reducing barriers to entry and making RVing less intimidating for newcomers. The conversation also featured a significant focus on the transformative impact of Starlink’s satellite internet service, with both Ramsay and Fuente explaining how it has revolutionized the connectivity options available to RVers. This innovation has not only enhanced the appeal of off-grid RVing but has also expanded the possibilities for where RVs can travel without losing touch with digital necessities. The dialogue delved into how these advancements are influencing consumer behaviors and expectations, with RV manufacturers increasingly integrating features that promote a blend of comfort, convenience, and connectivity. This shift is not just about accommodating the needs of traditional RV users but also about attracting new demographics who view RVs as viable options for remote work and extended travel. Overall, this episode of MC Fireside Chats provided a rich tapestry of insights that illustrate the dynamic changes occurring in the RV industry. It underscored the industry’s responsiveness to consumer demands and technological advancements, highlighting a promising future for outdoor hospitality. The collective expertise of the speakers painted a picture of an industry at an exciting crossroads, with technology and customer-centric designs driving growth and expanding the horizons of traditional RVing.
Promotional graphic for "MC Fireside Chats" featuring a campfire logo flanked by green sound waves, listing guest speakers for the week on a torn paper design.
April 17, 2024

MC Fireside Chats – April 17th, 2024

In the latest episode of MC Fireside Chats, hosted by Brian Searl, a dynamic conversation unfolded featuring insights from leaders in the outdoor hospitality industry. The session began with Brian introducing the context for the discussion, emphasizing the series’ dedication to exploring real-world experiences and strategies from campground owners and industry experts. Richard Chandler, a seasoned campground owner, shared his unique approach to business, focusing on community engagement over immediate profit. He elaborated on hosting a significant annual music festival that, while not particularly profitable, greatly enhanced community ties and visibility for his campground. Richard’s strategy revolves around providing value and enrichment to the campground experience, which he believes will pay off in the long run in terms of loyalty and reputation. Craig Alsup contributed to the conversation by discussing the transformations he has implemented at his campground. Having purchased a previously failing campground, Craig turned the business around through strategic improvements and active marketing. His efforts have resulted in increased occupancy and revenue, highlighting the potential for success with the right strategies and execution. Bobby Sorden introduced the platform Supplier Spot, designed to connect campground owners with suppliers and facilitate resource trading. This platform serves as a critical tool for improving operational efficiencies and fostering industry connections, demonstrating a significant leap towards modernizing campground operations. Candace McNamara from Staylist provided an overview of the technological advancements available to campground owners. She discussed how their platform could help streamline operations, from reservations to point-of-sale systems, and emphasized the importance of adopting technology to enhance guest experiences and operational efficiency. Greg Emmert, co-founder at Camp Strategy, offered consultancy insights, focusing on the potential for campgrounds to increase revenue by leveraging underutilized assets. Greg’s advice centered on custom solutions that address the specific needs and potential of each campground, advocating for a tailored approach to business improvements. Throughout the discussion, the speakers shared personal anecdotes and strategies, enriching the conversation with practical advice and real-life examples. The importance of community-focused activities was a recurring theme, with Richard detailing his approach to hosting events that, while not immediately profitable, build long-term value for guests and the broader community. Marketing strategies were also a focal point, with Craig discussing how targeted advertising and community engagement helped fill his sites. Bobby’s platform, Supplier Spot, was highlighted as a valuable resource for finding and utilizing suppliers effectively, illustrating the benefits of networked solutions in the industry. Technology’s role in modernizing campground operations was emphasized by Candace, who pointed out the various ways campground owners can integrate systems to enhance efficiency and guest satisfaction. Greg supported this by detailing how consulting can help identify profitable improvements that align with a campground’s unique characteristics and market position. The episode wrapped up with a broader discussion on the financial aspects of running a campground, with Richard candidly sharing his financial strategies and future goals. The conversation also touched on innovative ideas like selling back solar energy, showcasing the diverse and evolving nature of campground management challenges and solutions.
Promotional poster for "MC Fireside Chats" podcast featuring a campfire graphic, upcoming guest names, and horizon-themed design elements, sponsored by Modern Campground and Insider Perks.
April 10, 2024

MC Fireside Chats – April 10th, 2024

In the recent episode of MC Fireside Chats, host Brian Searl brought together a panel of outdoor hospitality experts to delve into the innovations shaping the glamping industry. Brian was joined by recurring guests Zach Stoltenberg, Todd Wynne-Parry, Angele Miller, Chris Jeub, Alessandro van de Loo, and special guests Jeremy Budge and Gene Eidelman, each offering unique perspectives on the challenges and opportunities within the sector. Zach Stoltenberg, representing Clockwork, shared insights on the architectural challenges and innovations in designing glamping resorts. His focus on guest experience and the business perspective highlighted the importance of balance in creating unique yet practical glamping accommodations. Todd Wynne-Parry, from Horwath HTL, discussed the broader implications of hotel brands entering the glamping market. His analysis of the Hilton-AutoCamp partnership shed light on the evolving landscape of outdoor hospitality, where traditional hotel brands see value in the unique offerings of glamping. Angele Miller introduced Creekside R&R glamping, emphasizing the franchise model’s potential to standardize and elevate the glamping experience while respecting local cultures and designs. Her concerns about adapting structures to various climates and terrains underscored the industry’s need for versatile and resilient accommodations. Chris Jeub, owner of Monument Glamping, touched on the creative challenges faced by glamping developers in navigating zoning and building departments. His experiences underscore the industry’s ongoing struggle with regulatory frameworks and the need for innovative solutions that comply with local codes. Alessandro van de Loo shared his experiences operating glamping resorts in Europe, highlighting the potential for 3D printed accommodations to revolutionize the industry by offering scalable, eco-friendly, and customizable options for resort developers. Jeremy Budge, the founder of Backland, a luxury eco-resort in Arizona, detailed the development of custom-designed, code-compliant tents. His journey from Under Canvas to establishing his own resort illustrated the innovative spirit driving the glamping industry forward. Gene Eidelman presented Azure Printed Homes, a company specializing in 3D printed structures using recycled plastic. His vision for sustainable, efficient, and customizable construction offers a promising solution to the glamping industry’s demand for unique and environmentally friendly accommodations. The discussion also ventured into the regulatory challenges of introducing novel concepts like 3D printed homes and custom tents into the market. Both Jeremy Budge and Gene Eidelman shared their experiences navigating the complexities of building codes and permits, underscoring the need for regulatory flexibility to accommodate innovation. The panelists explored the cost implications of such innovations, particularly the expenses associated with testing and compliance. The conversation highlighted the financial hurdles of pioneering new construction methods and the potential for scale to mitigate these challenges. Angele Miller’s concerns about adapting glamping units to extreme climates, such as those in Atlantic Canada, pointed to the necessity of designing accommodations that can withstand a wide range of environmental conditions while preventing issues like condensation. The potential for 3D printing technology to provide customized solutions for diverse glamping locations was a recurring theme. The ability to tailor accommodations to specific sites and climates could revolutionize the way glamping resorts are developed, offering an unprecedented level of flexibility and customization. In closing, the episode underscored the glamping industry’s role as a crucible for construction and hospitality innovation. By embracing new technologies and designs, the sector can offer unique, sustainable, and memorable experiences, setting a new standard for outdoor hospitality and potentially influencing broader construction practices.
Graphic for "MC Fireside Chats" podcast episode on April 3rd, 2024, featuring guests Mike Harzson, Mark Koep, Jeff Hoffman, and Scott Bahr.
April 3, 2024

MC Fireside Chats – April 3rd, 2024

In a dynamic episode of MC Fireside Chats, host Brian Searl led a rich discussion featuring industry experts Mike Harrison, Scott Bahr, Jeff Hoffman, and Mark Koep, who collectively dissect the evolving landscape of outdoor hospitality. The episode begins on a lighter note, with Searl and his guests sharing their personal anecdotes, setting the stage for an engaging dialogue that delves deep into industry trends, challenges, and strategies for success. Brian Searl, the anchor of the conversation, guides the dialogue with precision, touching on a wide array of subjects, from the impact of technological advancements on the camping industry to the intricacies of consumer behavior in a post-pandemic world. His insightful questions and commentary knit the diverse topics into a coherent narrative that offers a panoramic view of the sector. Mike Harrison brings to the table his operational expertise, discussing the practical challenges and opportunities parks face in real-time. He provides a nuanced analysis of how occupancy rates, advanced booking patterns, and revenue management practices are adapting to new market realities. Harrison’s perspective is particularly valuable in understanding the operational shifts necessitated by fluctuating demand and the adoption of new technologies. Scott Bahr, with his deep dive into data and analytics, sheds light on the latest industry reports and the significance of sustainable practices. His discussion on the importance of data in driving decisions and understanding consumer trends is eye-opening. Bahr emphasizes the need for parks to leverage data more effectively to navigate the complexities of the market and to tailor their services to meet the evolving expectations of their guests. Jeff Hoffman offers insights into the strategic aspects of park management and marketing. He stresses the importance of parks modernizing their facilities and operations to enhance the guest experience. Hoffman’s discussion on the use of technology to streamline operations and engage with guests more effectively highlights the critical role of innovation in maintaining competitiveness. Mark Koep focuses on the marketing strategies that parks can employ to attract and retain guests. He delves into the importance of understanding the customer journey and utilizing digital marketing tools to reach potential guests. Koep’s expertise in online marketing and customer engagement provides a roadmap for parks looking to enhance their visibility and appeal in a crowded marketplace. Throughout the episode, the conversation seamlessly transitions from operational challenges to marketing strategies, economic impacts, and the future of outdoor hospitality. The discussion on the mini-recession, rising gas prices, and their implications on consumer travel habits offers a sobering look at the challenges ahead. However, the panelists also highlight the resilience of the industry and the potential for innovation and adaptability to drive growth. The episode concludes with a forward-looking discussion on the importance of parks embracing change, modernizing their operations, and investing in marketing to thrive in an increasingly competitive environment.
MC Fireside Chats - this week we were joined by Zach.
October 11, 2023

MC Fireside Chats – October 11th, 2023

In the recent episode of MC Fireside Chats, brought to you by Horizon Outdoor Hospitality, host Brian Searl of Insider Perks is joined by Zach Stoltenberg from Clockwork, Ansh Singh from Quaint Glamping, and Chris Jeub from Monument Glamping. Zach Stoltenberg from Clockwork shared his journey, detailing the complexities he faced while securing permits. Despite a year’s delay, he expressed optimism for the coming winter, with a strong emphasis on his background in town council and planning boards, which informed his approach. Chris Jeub, the owner of Monument Glamping, narrated his experiences with a project in Colorado Springs. He faced numerous challenges, especially with zoning and regulatory aspects. However, with Zach’s expertise, these issues were resolved, underscoring the significance of hiring the right expertise and collaboration. An interesting dynamic of the industry, discussed at length, was the difference between narrow vendors and expansive service providers. While both have their roles, the consensus was that expansive service providers often have an edge due to their comprehensive approach. Ansh Singh, the proprietor of Quaint Glamping, added to this narrative by emphasizing the need for patience and diligence. His experiences resonated with the others, especially regarding regulatory challenges. Zach’s unique approach to navigating the challenges of the industry drew praise from the participants. They acknowledged his meticulous attention to detail and profound understanding of local regulations. Anecdotes about his work showcased his knack for finding innovative solutions in intricate situations. A recent glamping show served as a backdrop for much of the discussion, with attendees lauding their experiences there. The show emerged as a vital platform for networking and interacting with both narrow and expansive vendors. Despite the optimistic undertones of the conversation, the speakers did not shy away from discussing the daunting aspects of the industry. The time-consuming nature of establishing glamping businesses, especially with regulatory requirements, was a shared concern. Yet, all agreed that perseverance and collaboration were the keys to success. The conversation culminated in emphasizing the importance of networking. Such events and connections not only open doors for business opportunities but also pave the way for knowledge sharing and collective growth. Brian Searl rounded off the session on a hopeful note, reflecting on the growth and potential of the glamping industry. The collective sentiment was optimistic, with all participants eager to play their part in the industry’s bright future.
MC Fireside Chats - this week we were journeyed by October 4th,2023.
October 4, 2023

MC Fireside Chats – October 4th, 2023

In the recent episode of MC Fireside Chats, broadcast live from Glamping Show Americas, host Brian Searl delved into the surge in popularity of glamping. The show convened a gathering of experts to shed light on its trajectory and the challenges ahead. This episode, presented by Fireside Accounting, offered diverse perspectives on the current state of glamping and its future potential. Brian Searl introduced the central theme: the transformation of outdoor experiences, particularly in the context of a world recovering from the pandemic. Searl’s emphasis was clear – the industry must continually reinvent itself, not just to survive, but to thrive in an increasingly competitive market. Sandy Ellingson, with her background in the RV sector, provided a fascinating take on the intersection of RVs and glamping. She proposed that as these two industries increasingly overlap, collaboration could prove to be a winning strategy. By sharing resources, knowledge, and market insights, both sectors could benefit immensely. Mike Harrison of CRR Hospitality dived deep into operational considerations. He painted a vivid picture of the day-to-day challenges of managing glamping sites. From quality control to optimizing guest experiences, Harrison believes that operational efficiency remains the backbone of any successful glamping business. From a legislative standpoint, Cara Csizmadia of CCRVC elucidated on the regulatory maze the industry often finds itself navigating. She stressed that to effectively address policy hurdles and zoning challenges, the industry needs a consolidated and unified front, advocating for its interests. Design and aesthetics, crucial elements of the glamping experience, were eloquently covered by Zach Stoltenberg from Clockwork. He opined that glamping is not just about luxury; it’s about creating a harmonious blend of comfort and a genuine, immersive nature experience. The design ethos, according to him, should revolve around sustainability and authenticity. Zook Cabin’s Melissa Meshey shifted the focus to marketing strategies. She spoke passionately about crafting narratives that resonate with potential clients, sharing the myriad experiences glamping can bring, from starlit dinners to serene mornings amidst nature. Representing the product side of things, Joanna Reimann from Fdomes focused on the tangible aspects. For her, product longevity, innovative design, and the ability of these structures to enhance the overall guest experience are paramount. The digital era’s impact on glamping was explored by Candice McNamara of Staylist. She delved into the evolving dynamics of customer behavior, emphasizing the significance of data analytics, user-friendly online interfaces, and the absolute necessity for glamping businesses to have a robust online footprint. Jacob Barbati, an investment professional, shared that he was notably impressed by the vast range of products and how vendors tailored their offerings to meet ROI expectations, aligning with his investment background. Jacob highlighted the industry’s enthusiasm and the business-centric approach of its participants. Chris Jeub, the owner of Monument Glamping highlighted challenges with local government regulations, particularly the building department, which is trying to enforce commercial standards on his glamping structures like tents, domes, and container homes. Chris believes that the world is slowly recognizing the glamping industry, and he sees it as the most exciting space in real estate, with many people showing interest in establishing glamping sites.. Rounding up the discussion, Sinan Halic from Ekodome merged the concepts of sustainability and design. He passionately argued that as the world becomes more ecologically conscious, glamping needs to lead the charge by ensuring its offerings are sustainable, both in design and operation. In wrapping up, the consensus was evident. While the horizon looks promising for the glamping industry, its journey forward must be marked by innovation, collaboration, and an unwavering commitment to excellence.
September 27, 2023

MC Fireside Chats – September 27th, 2023

In the latest episode of MC Fireside Chats, Brian Searl delves into the intricacies of the RV industry and outdoor recreation. As some regular guests attend an event in Elkhart, Indiana, Brian is accompanied by Eleonore Hamm, a recurring guest, and special attendees Patrick Botticelli and Mark Harling. Eleonore underscores the significance of the Elkhart event, where manufacturers present their 2024 models. She anticipates the introduction of innovative products from emerging manufacturers and also brings attention to an upcoming convention in Vegas. Patrick introduces his YouTube channel, “New Jersey Outdoor Adventure.” Initially focusing on mountain biking and New Jersey’s history, the channel shifted to RV tours, especially personal RV setups. Now, it primarily highlights van builds and local builders. Mark discusses the inception of Bean Trailer in 2017, identifying a market gap for off-road teardrop trailers. Their popular model, the Black Bean, is designed for off-roading, emphasizing features like air suspension and custom trailing arms. Mark stresses the importance of ergonomics in trailer design, aiming for durability and comfort. The Hershey show in Pennsylvania becomes a focal point, where manufacturers unveil new floor plans and decors. Patrick notes the show’s success, with a slight dip in attendance initially but a quick recovery. He emphasizes the launch of several new models and the immediate availability of RVs for customers due to full dealer inventory. Eleonore Hamm, representing the dealer’s viewpoint, suggests that dealers can use various tools and reports to analyze market trends and adjust their inventory accordingly. She also mentions the increasing focus on sustainability and electrification in the RV industry due to consumer demand and government regulations. Mark touches upon the future direction of Bean Trailer. He observes that their most luxurious trailers are selling best and plans to expand in that direction. He challenges the perception that luxury can’t be compact, seeing potential in both high-end and value-oriented trailers. Patrick emphasizes the need for a range of products to cater to diverse customer needs. He underscores the importance of brand loyalty and the necessity for manufacturers to have a unique selling proposition in a saturated market. The panelists discuss the shift towards luxury camping experiences and off-grid adventures. They observe a squeeze in the middle market, emphasizing the need for manufacturers to adapt to changing consumer preferences. Mark highlights the challenges faced by custom off-road trailer manufacturers compared to standard RVs. He believes in the advantages of being factory direct, a sentiment Patrick echoes, citing successful examples from the industry. The episode delves deep into the RV industry’s standards. Mark expresses reservations about the RVIA standard, viewing it as a minimal benchmark. However, Patrick and Eleonore defend the standard, emphasizing its role in ensuring consumer safety and peace of mind. The episode wraps up with a nod to the future, mentioning the next episode to be broadcasted live from the glamping show in Denver, Colorado. The panelists agree on the evolving nature of the RV and camping industry, emphasizing the need for businesses to innovate and adapt.
On September 20th, 2023, MC Fireside Chats welcomed Jennifer Scott as our guest for this week's rescue conversation.
September 20, 2023

MC Fireside Chats – September 20th, 2023

In a recent episode of MC Fireside Chats, hosted by Brian Searle of Insider Perks, industry luminaries convened to dive into the rapidly shifting camping trends. Among the standout contributors was Amy Bashor, who introduced “Standing Pines,” an upscale RV resort destined to become a hallmark destination in Hartsville, South Carolina by 2024. Her ambitious project, with its promise of a luxury camping experience, indicates the direction in which the industry might be heading. Joe Duemig discussed the features of “App My Community”, shedding light on the benefits of specialized campground apps. Whitney Scott of KOA shared compelling data that reflected emerging camping behaviors, highlighting a KOA report showing 73% camper activity during Labor Day and an increasing preference for winter camping. Scott Janney then presented “Magazine Jukebox,” a cutting-edge digital entertainment platform tailor-made for commercial venues, blending video games, magazines, and trivia, all effortlessly accessible via a QR code scan. Candice McNamara showcased “Staylist”, a property management software that guarantees seamless integration across diverse platforms. She further enhanced her contribution by sharing personal anecdotes from her RV adventures during her tenure at Amazon. A salient part of the dialogue centered on the KOA report, which underscored the impacts of unpredictable weather events like wildfires and hurricanes on traditional camping bookings. The trend indicates campers’ growing tendency towards last-minute bookings in light of the unpredictable climate shifts. Brian shared his personal brushes with wildfires in Lake Shuswap, BC, underscoring the importance of adaptability in booking frameworks. Candace, with her insights, proposed potential software solutions for such climate-driven challenges, emphasizing options like weather-specific insurance and the need for clear, flexible cancellation policies. Recognizing opportunities amidst adversity, it was highlighted how campgrounds can serve communities post-disasters, such as by accommodating emergency workers. With occurrences like California wildfires, previously seen as localized issues, now emerging as more widespread concerns, campgrounds are increasingly devising expansive emergency response strategies. Scott Janney further elucidated the relevance of “Magazine Jukebox” in campgrounds. Catering to diverse age groups, the platform ensures an uninterrupted reading experience, especially beneficial during uncooperative weather conditions. The platform has been received warmly, with feedback suggesting it significantly elevates the guest experience, offering campgrounds an added advantage. In conclusion, the camping industry is undergoing a profound transformation, driven by innovative ventures, shifting climate patterns, and evolving customer preferences. These insightful discussions on MC Fireside Chats underscore the industry’s resilience, adaptability, and commitment to continually enhancing the camping experience for enthusiasts worldwide.
On September 13th, 2023, we were joined by Jonnie for the MC Fireside Chats.
September 13, 2023

MC Fireside Chats – September 13th, 2023

In the previous episode of MC Fireside Chats, Cara Csizmadia rejoined as a guest host. She led a panel that included special guests Richard Cherry, owner of Cherry Glamping, and Alexander Allred, owner of Blueridge Glamping. Recurring guests Ruben Martinez, founder of the American Glamping Association, and Zach Stoltenberg, Glamping and RV Resort Design Leader at Clockwork, were also present. Together, they delved deep into the nuances of the glamping industry, focusing on sustainability and the integration of technology. The conversation initiated with a focus on the foundational role of sustainability in the glamping industry. The panelists, including Ruben Martinez and Alexander Allred, shared their firsthand experiences, highlighting the high costs and complexities involved in setting up renewable energy sources and aligning sustainability with customer expectations. Richard Cherry emphasized the hidden costs associated with infrastructure development, including sewage and power systems, advising prospective business owners to be realistic in their budgeting. As the discussion progressed, the panelists, including Ruben and Zach, noted a trend towards “shovel-ready” projects to mitigate the risk of delays, emphasizing the importance of setting a realistic opening date to ensure completion. They shared insights on the current investment climate, highlighting a heightened sensitivity to the time taken from the inception to the first booking, a factor becoming increasingly critical in investment decisions. Zach Stoltenberg brought a fresh perspective, encouraging businesses to start with small sustainable choices that can enhance the guest experience while being eco-friendly. He mentioned the evolving industry standards and certifications that can help resorts market themselves as sustainable, adding value to their brand. He also introduced the concept of dark skies compliance as a new classification in the industry, emphasizing the need to start somewhere in the journey towards sustainability. Towards the end of the discussion, Zach shared an exciting development about a potential collaboration with a software company to develop a platform for managing various aspects of a glamping site remotely, enhancing both sustainability and the guest experience. This technology aims to integrate with existing booking software to automate various processes, such as setting key codes and controlling the thermostat based on booking schedules, promising a future where technology significantly aids operational efficiency. As the conversation wound down, there was a light-hearted discussion about the upcoming Glamping Show, with Richard Cherry humorously suggesting bringing zebras as a unique attraction. Despite the confirmation of absence from some panelists, including Alexander Allred and Richard, for the event, there was a shared hope for future meetings and a continuous evolution of the industry. Throughout the conversation, the panelists shared rich insights drawn from their experiences, painting a picture of an industry at the crossroads of tradition and modernity, grappling with the challenges of sustainability while eager to embrace technological advancements to enhance operational efficiency and guest experience. The discussion underscored the dynamic nature of the glamping industry, characterized by a constant balancing act between sustainability, luxury, and profitability.
This week's MC Fireside Chats were graced by the presence of Joan Martin.
August 30, 2023

MC Fireside Chats – August 30th, 2023

The recent episode of MC Fireside Chats featured a dynamic discussion with several prominent figures in the camping and RV industry for its multisector discussion. Brian Searl, the host, led the conversation with guests Jason Whiting, President of Pentor Recreation; Nicholas Denaro, Owner of The Ridge Campground; and Scott Hubble, CEO of nuCamp RV. The discussion began with Jason Whiting sharing his insights into the current trends and challenges faced by the camping and recreation industry. He highlighted the impact of the pandemic on outdoor recreation and discussed how Pentor Recreation is adapting to the new normal. Nicholas Denaro, who owns The Ridge Campground, shared his experiences in managing a campground during these challenging times. He discussed the importance of creating a safe and enjoyable environment for campers while also addressing the operational challenges posed by the pandemic. Scott Hubble, CEO of nuCamp RV, shared his perspective from the RV manufacturing side of the industry. He discussed the surge in demand for RVs during the pandemic and how nuCamp RV has adjusted its production and operations to meet this demand. He also touched on the challenges faced by RV manufacturers in sourcing materials and components due to supply chain disruptions. Throughout the podcast, the guests shared their thoughts on the future of camping and RV travel. There was a consensus that the popularity of outdoor recreation and RV travel is likely to continue in the post-pandemic world. However, there are challenges that need to be addressed, such as the need for more campgrounds and improved infrastructure to accommodate the increasing number of RV travelers. The discussion also touched on the importance of technology in the camping and RV industry. The guests agreed that technology plays a crucial role in improving the camping experience for travelers and in helping campground owners and RV manufacturers to operate more efficiently. Overall, the podcast provided valuable insights into the current state of the camping and RV industry, as well as a look ahead to its future. The guests shared their experiences and perspectives on the challenges and opportunities facing the industry, and offered their thoughts on how campground owners, RV manufacturers, and others in the industry can navigate these challenges and thrive in the post-pandemic world.
This week's episode of MC Fireside Chats.
August 23, 2023

MC Fireside Chats- August 23rd, 2023

In a recent episode of MC Fireside Chats, host Brian Searl brought together a panel of experts from the RV industry to discuss various trends and insights. The panel included recurring guests Shane Devenish from CRVA and Phil Ingrassia from RVDA Special guests Deryle Jensen from RV Wheelator, and Jeremy Greene from RVIA also joined the episode. Shane Devenish from CRVA highlighted the importance of understanding the consumer’s perspective. He emphasized that while the industry has its terminologies, it’s crucial to align with the language consumers use, especially when they’re searching online. Phil Ingrassia from RVDA touched upon the changing dynamics of the RV market. He discussed how the industry’s terminology might not always resonate with the consumers, especially those new to RVing. The key is to bridge the gap between industry jargon and consumer language. Deryle Jensen from RV Wheelator brought a unique perspective to the table. He discussed his business model, which offers a different niche in the RV market. Deryle emphasized the importance of understanding customer needs and adapting accordingly. Jeremy Greene from RVIA emphasized the importance of understanding and adapting to the terminology that consumers use when searching for RVs online. He pointed out that while the industry has specific terms, consumers might use different or colloquial terms. Jeremy highlighted a specific example: while the industry might refer to certain vehicles as “type B motorhomes,” consumers might search for “van campers.” This trend underscores the importance of aligning industry language with consumer search habits. Another significant trend Jeremy touched upon is the increasing number of people looking to work from the road. This shift in work culture has implications for the RV industry, especially in terms of the amenities and facilities they offer. Delving deeper into this trend, Jeremy shared that a recent survey showed that 19% of respondents have worked from an RV in the last 24 months. Furthermore, almost 30% are considering doing it in the next year. This trend towards remote work from RVs indicates a need for these vehicles to be better equipped for work. This includes having dedicated office spaces and the necessary amenities to facilitate remote work, ensuring a seamless work experience for users. Throughout the discussion, the importance of data in understanding consumer behavior and trends was evident. Jeremy’s insights, backed by surveys and research, provided a clearer picture of where the industry is headed. The panel discussion underscored the need for the RV industry to be agile and responsive to changing consumer behaviors. Whether it’s adapting to new terminologies or equipping RVs for remote work, staying ahead of trends is crucial. The MC Fireside Chats episode provided valuable insights into the RV industry’s future, with each speaker bringing their unique perspective. As the industry continues to evolve, such discussions become essential in navigating the road ahead.
August 16, 2023

MC Fireside Chats- August 16th, 2023

In a recent episode of MC Fireside Chats, presented by Modern Campground, a lively discussion unfolded around the topic of family preferences at resorts and campgrounds. Host Brian Searl was joined by recurring guests Joe Duemig from App My Community and Sean Vidrine from Four Points RV Resorts, and special guest Lee Anne Miracle from Tiger Trail RV Resort , each bringing their unique perspectives to the table. Joe Duemig began by emphasizing the importance of amenities in attracting families to resorts. He shared personal anecdotes about how his children are particularly drawn to resorts that offer features like lazy rivers, swimming pools, and fun water slides. Joe recounted a memorable visit to the Jellystone in Pittsfield, highlighting how such amenities make certain resorts more memorable for children and increase the likelihood of return visits. Sean Vidrine, who manages the Jellystone in Pittsfield, chimed in with details about the park’s vast array of water equipment. He proudly mentioned the recent additions to the park, including two large water slides and jumping pillows. Sean also delved into the strategic aspect of park management, discussing the balance between expanding amenities and increasing the number of sites and cabins. He emphasized the importance of analyzing demand and ensuring that amenities cater to the needs of the guests. Lee Anne Miracle introduced the upcoming Tiger Trails RV Resort, slated to open on September 1st. She explained the inspiration behind the resort’s name, drawing a connection to the local sports team’s mascot, the Tigers. Lee Anne’s enthusiasm for the new resort was palpable, and she extended an invitation to Joe and his family to experience the amenities firsthand. The conversation then shifted to the concept of day-use offerings. Sean elaborated on how parks could generate additional revenue by allowing non-staying visitors to use their amenities for a fee. He mentioned that such offerings are market-specific and need to be balanced to ensure that they don’t impact the experience of staying guests. Joe appreciated the idea of day-use offerings, especially during off-peak days. He shared insights from another customer in Louisiana who successfully implemented a day-use program, allowing locals to enjoy the park’s amenities during specific time slots. The panel also touched upon the power of word-of-mouth marketing. Joe emphasized how positive experiences at campgrounds can lead to long-term brand loyalty, with families recommending the resorts to friends and relatives. As the discussion neared its end, Brian highlighted the importance of understanding guest preferences and continuously evolving to meet their needs. He expressed interest in revisiting the topic in the future to gauge the progress of the discussed strategies. In conclusion, the episode of MC Fireside Chats provided valuable insights into the world of resorts and campgrounds. The shared experiences and strategies underscored the importance of guest-centric amenities and the potential for innovative revenue streams.
MC Fireside Chats - this week we were joined by Zach on August 9th, 2023.
August 9, 2023

MC Fireside Chats- August 9th, 2023

In a recent episode of MC Fireside Chats, the transformative journeys within the glamping universe took center stage. Sponsored by Horizon Outdoor Hospitality, the episode began with a fresh introduction, showcasing the show’s commitment to bringing weekly conversations with thought leaders, entrepreneurs, and outdoor hospitality experts. Brian Searl expressed his enthusiasm for the new introduction, highlighting the show’s evolution and its dedication to keeping content fresh and engaging for its audience. The distinguished panel for the episode comprised industry experts and enthusiasts. Zach Stoltenberg, from Clockwork; and Connor Schwab, VP at Sage Outdoor Advisory, all shared their insights and experiences. Special attention was given to the unique stories of the episode’s special guests. Chris Jeub, the owner of Monument Glamping, delved into his inspiring transition from an educator to a glamping site owner. His journey showcased the diverse paths individuals take to enter the world of glamping and the passion that drives them. Vidar Velle, the visionary founder of Nordic Glamping based in the UK, was another highlight of the show. Vidar discussed the intricacies of setting up glamping structures, emphasizing the blend of luxury and nature. He also shared enthralling tales of glamping amidst the wilderness, painting a vivid picture of the experiences guests can expect. Recurring guests, Zach from Clockwork and Connor Schwab from Sage Outdoor Hospitality, also shared updates on their projects and the latest trends in the glamping industry. Their insights provided a comprehensive look into the current state of the industry and its future trajectory. The episode was not just an exploration of glamping but also a testament to the growth and potential of the outdoor hospitality industry. With a mix of expert opinions, personal journeys, and industry insights, MC Fireside Chats continues to be a beacon for those interested in outdoor hospitality. In conclusion the episode offered a deep dive into the world of glamping. From personal journeys to industry trends, the episode provided a holistic view of the glamping universe, making it a must-watch for enthusiasts and professionals alike.
This week, on December 21st, we were joined by MC Fire Chats during our MC Fireside Chats episode.
December 21, 2022

MC Fireside Chats – December 21st, 2022

This year has been a rollercoaster ride for the outdoor hospitality, outdoor recreation, RV, glamping, and campground industries. While the sectors had their fair share of struggles, they also celebrated victories and accomplishments. In this year-ender episode of MC Fireside Chats, we brought back industry experts to look back and discuss learning points from this year. Industry experts Connor Schwab, Scott Knepp, Jeff Hoffman, Phil Ingrassia, Curtis Hemmeler, Rich Schnippel, and Mike Harrison talked about the state of the campground and outdoor hospitality industry in 2022 and what they are looking forward to in 2023. Jeff Hoffman, Founder of JH Consulting Solutions, reflects on how the industry fared in 2022. Phil Ingrassia, RVDA’s executive director anticipates another busy year for the industry. Ingrassia said the final numbers for 2022 aren’t done, but the data projection for RV wholesale shipments is just under 500,000–a product of the normalization of production. Curtis Hemmeler, President of RVTI, talked about the milestone the institute achieved as they continue to produce more certified RV technicians to solve the RV industry’s shortage of trained technicians and to implement metrics to track the RV customer experience. Hemmeler proudly announced that by December 31st, RVTI has added over 1,200 trained and certified technicians. Rich Schnippel, founder and president of Encore RV had seen a bright 2022 and anticipates challenges in 2023 due to economic uncertainties. Schnippel is hopeful that the economy will stabilize for the benefit of the industry. Scott Knepp, director of operations at IVEE Group shared the impact of gas prices and inflation on consumer confidence. Knepp believes the future looks bright and is hoping for normalization and stabilization in the industry. CRR Lifestyle’s Mike Harrison looked at the challenges of this year and the uncertainties of the coming year as an opportunity for park owners to innovate, pivot, and think outside the box. Connor Schwab of Sage Outdoor Hospitality highlighted the importance of tracking outdoor hospitality data for future park owners. Overall, the guests reflected on the challenges and successes of the campground, RV, and outdoor hospitality industries in 2022 and look forward to the potential for continued growth and innovation in 2023. They touched on topics such as the popularity of glamping, the impact of the pandemic on the RV industry, and the increasing demand for outdoor travel and experiences.
On December 14th, we were joined by MC Fireside Chats.
December 14, 2022

MC Fireside Chats – December 14th, 2022

In this week’s episode of MC Fireside Chats hosted by Connor Schwab, glamping industry experts discussed how owners could utilize their properties to provide a unique experience to guests. We are joined by Boris Ryabov of Essential Steam; Ruben Martinez, the founder of Glamping Hub and the American Glamping Association; glamping and RV resort Design Leader Zach Stoltenberg; and John and Nancy Corcoran, the owners of Whispering Springs Wilderness Retreat. As the glamping industry becomes more competitive, Martinez highlighted the importance of having and providing unique, sustainable, and genuine experiences to guests. “It’s not just about amenities; it’s about how you [glamping owners] differentiate yourselves. How do you create a unique experience?” Martinez added. For the Corcorans, one thing they’ve learned from operating a glamping facility is not to be afraid to branch out. Nancy and John utilize Whispering Springs to generate revenue with the help of wedding events. The couple is operating a high-end glamping experience that has seen a tremendous surge in reservations in the first year. They also shared how their business doubled year over year and how they continuously improve and upgrade. Glamping and RV resort design leader Stoltenberg emphasized that glamping is an immersive guest experience and how much involvement and support it takes to provide guests with the best experience. Ryabov of Essential Steam–a communal steam specialist, talked about the guided steam experience that offers communal experience–a combination of guidance and healing that create experiences and creates an environment that helps people experience healing properties. Essential Steam, which provides resorts, retreat centers, and communities with unique and novel outdoor steam spaces, will branch out to glamping and make the outdoor regenerative experience accessible to glampers.
MC Fireside Chats this week were joined by Fireside Accounting for our discussion on December 7th.
December 7, 2022

MC Fireside Chats – December 7th, 2022

In this week’s episode of MC Fireside Chats, we welcome Jenna Celmer from Basecamp as a special guest host. Over the years, the RV, campground, and outdoor hospitality industries have seen significant growth. From primitive sites with no cell reception to reserving sites over the phone, campers can now experience the great outdoors by booking online to different accommodations based on their needs and preferences. Guest experts from the industry talked about experiential hospitality and the work culture in the RV and campground industries. Celmer asked the experts about their fondest memory of their time in the industry, and most of the experts shared how they started and how they fell in love with the industry’s work culture. Randy Hendrickson, founder & CEO of The Intrepid Group, shared that the industry’s “care gene” keeps him moving forward. According to Scott Foos, CEO & owner of Horizon Outdoor Hospitality, it is vital to have that team-first mentality and ensure that team members are well taken care of. “The more that you really think about investing in your team, and the more that you truly understand that your team drives your business,” Foos added. The conversion focused on experiential hospitality and how the industry is gearing towards providing good customer service or guest service. For RV Industry Consultant Sandy Ellingson, it is essential to understand the meaning of experiential camping to get the guests there. “We are moving into a season where we are competing across so many different kinds of markets now, especially with the growth of glamping and some of the things we’re seeing there, that understanding the definition of experiential Camping and understanding what that is is super important just to help get the guests there for the first time,” Ellingson said. Mark Koep, Founder & CEO of CampgroundViews.com, emphasized that communicating with guests is important to provide a unique experience. Casey Cochran, vice president of Business Development at Campspot Software, talked about how creating a culture and providing the ‘experience’ starts within the staff and team members.
This week we were joined by MC Fireside Chats.
November 30, 2022

MC Fireside Chats – November 30th, 2022

In this special episode of MC Fireside Chats, glamping and camping industry experts from all over the world joined us to talk about the challenges they faced in developing their businesses and how they overcame them. This week’s special guests are Olja Nicholl, owner of Serbia’s first-ever glamping resort, Stephanie Bias of Camp Aramoni in Illinois, Italian Architectural Design Manager Giacomo Sanna, and Valentina Kožarić from Croatia. Nicholl shared how they started Lala Vineyard Glamping Resort, Serbia’s first glamping resort. She said she was inspired by United Arab Emirates’ growing glamping industry and decided to bring glamping to Serbia. For Nicholl, bringing glamping to Serbia was not an easy feat. Nestled in a landlocked country, they had to be resourceful and utilize the little natural resources they had to offer unique experiences to guests. Lala Vineyard started small and is now a glamping resort based on sustainability, local experiences, and wine production. She highlighted that developing not just a glamping business but a community that continuously explores tries local, and collaborates with local suppliers is essential. Sanna, an architectural design manager and architecture and parametric design consultant, talked about the struggles of bureaucracy affecting the glamping industry in Italy and how they develop new solutions that can help glamping businesses in the country. Kožarić, a front office manager for a camping and glamping resort in Croatia offering pitches for campers and mobile homes, said the camping and glamping industry in Croatia is growing. Since the company’s inception, they had to offer something different each year. Bias of Camp Aramoni shared how they struggled to define their identity. From glamping to luxury camping and now boutique camping. When asked what the future holds for them, Bias said they aim to create better, unique experiences, add more accommodations, and open year-round.
On July 6th, 2022, we were delighted to be joined by MC Rescue Chats for this week's Fireside Chats.
November 23, 2022

MC Fireside Chats – November 23rd, 2022

In this week’s Thanksgiving edition of MC Fireside Chats (MCFC), RV experts and enthusiasts discussed the recent events held to help people in the RV industry learn more about growing their respective businesses, and they also looked back to how much the industry has grown this year. In this episode, MCFC Host Brian Searl is joined by RV Dealers Association President Phil Ingrassia and RV Women’s Alliance President Susan Carpenter, as well as special guests, Andy and Peggy Staver, the couple from Our Downsized Life. The discussion started with Phil Ingrassia mentioning how the RV industry, specifically the dealership, are in a good position coming into the new year, with manufacturers adjusting to the new demand with the help of dealers as they get ready to reorder for inventory. He also said that camping and RVing have never been more popular than it is now, with camping bookings and RV rentals remaining strong. “[C]amping is an affordable way to have a vacation… There are a lot of people taking notice of the sector, more private equity money, real estate investments, campgrounds modernizing, and states looking at potential camping areas,” Ingrassia said. Peggy Staver, who stepped down from her corporate career in 2016, mentioned she and her husband became full-time RVers in October of 2017 since Andy was a traveling nurse and found that living in an RV is a suitable way for them to travel for work while bringing their home everywhere they go, which eventually led to the creation of their channel, Our Downsized Life. The couple shared their experience about the time they were traveling during the peak of the lockdowns of the COVID pandemic. Andy Staver said it was incredibly challenging since most campgrounds were closed while those that were open were usually at full capacity, making it difficult for him to find a place for his profession. He said it eventually brought them to Nebraska, where an independent campground accommodated them during the rest of the lockdown. The discussion shifted to the respective events of RVWA and RVDA. Susan Carpenter said the Alliance always wanted to do an education symposium and recognize the people in the RV industry who have made a difference. She also elaborated on the awards that were given to the individuals and groups during the event’s awards ceremony. She said that awards did not focus on any specific segment of the industry, rather it recognized the contributions of the RV people as a whole. The event also held sessions that educated its attendees about the industry and leadership, as well as helped them network and learn from each other. In turn, Phil mentioned the events that took place during the RVDA Convention this year. He said their James B. Summer Award, named after one of their past CEOs, was given to Brian Wilkins of Wilkins RV Inc. who has built his dealership from the ground up and has contributed to the industry. Phil also said that they once again held another Dealers Satisfaction Index, where they surveyed multiple dealerships around the country about the performance of manufacturers and recognized them during the event. When talking about dealers and leaders, Peggy and Andy shared an experience they once had with a dealership that helped them every step of the way to repair a broken appliance in their RV, servicing them as much as possible. “Most RVs need specific products made specifically for RVs, then there are some that accommodate any product, and having a dealer to help people with issues that require [this particular] expertise is an important aspect for dealers… Servicing what they sell. The most successful dealers are full-service [dealerships] with individuals helping their customers,” Phil said. The group then shared what they are grateful for this year and what they are looking forward to in 2023. Susan said that she is looking forward to a smooth-flowing year and getting back to a form of normal after two years of challenges from the pandemic. Phil said he plans to keep moving forward and keep focusing on things that can help the industry grow, as well as start some projects that were postponed due to the pandemic. The Stavers shared that they have always liked meeting people in the campgrounds they stay at, keeping in touch with them even years after. They look forward to meeting and sharing with the people in the community, as well as nurturing their new careers as freelancers helping RV parks grow. Brian Searl also shared that he is keen to learn more about the technology and practices in marketing that can help businesses in the industry grow, showing that it has more potential than people think.
On July 6th, 2022, we had the pleasure of hosting MC Fireside Chats.
November 16, 2022

MC Fireside Chats – November 16th, 2022

This week on MC Fireside Chats, this special edition of the show takes place at this year’s KOA Convention & Expo! Podcast host, Brian Searl, is joined by KOA campground owners around the country. KOA President & CEO Toby O’Rourke, Brigham City KOA’s James Settlemire, KCN Campgrounds’ Nate Thompson, Sandusky/Bayshore KOA’s Jeff Hoffman, and Raton, New Mexico KOA’s Grant Robertson joined today’s show, discussing KOA’s and the camping industry’s direction in the future. The show kicked off with Toby O’Rourke telling KOA’s new direction and mentality moving forward, especially since the organization recently experienced its best year in their history. She said it was time to look back and “think like a start-up” company once again since they have been in business for 60 years. It could help KOA learn how they can keep growing as an organization and “be mission-driven.” She added that the companies that started at the same time as they did 60 years ago are no longer in business, so they don’t want KOA to be disrupted and go out like the others. She believes it’s best to keep looking for ways to improve. She mentioned some future projects of the organization, like ideating new technology, data analysis, and other equipment that can help them and their franchisees go to the next level. The discussion continued with Jeff Hoffman explaining the status of his KOA and its ongoing plans, then his recent experience in the event’s session, especially how deserving the campgrounds who won this year’s awards in the KOA awards show. James Settlemire said KOA has always been hands-on when it comes to supporting the operations of its franchisees and their entrepreneurial spirit. And, how the conference was always about the people in the industry, giving them to keep up with change and adapt to recent times. As a first-timer in the convention, Nate Thompson shared how impressed he was with KOA and their use of data analytics, determining their best course of action. He said he wants to keep using the organization’s support and technology to help grow and improve his campground. As someone who’s been going to the convention for 20 years, Grant Robertson said that people are becoming increasingly interactive with each other, sharing how their respective campgrounds improved through the years. “They dont ask franchisees to change without trying some actions first. KOA doesn’t demand change [immediately]. They first suggest action plans and what could work, helping [franchisees] slowly but surely adapt to the changing times without disrupting them too much,” he said. He said KOA has been supportive and meeting the expectations of their franchisees and customers, giving each the best experience possible. The current KOA makes them feel valued and provides value in the work they do. Nate shared that he loved the startup mentality since he started in a few tech companies in the past, understanding the direction. He has lived the experience of trying something new then keep it if it works, then moving forward if it failed. It allows them to learn. James. the guests coming in has changed, and they are not just staying in their RV, they want to go around the area and experience the outdoors. He likes the experience of trying something new and learning from it. He is excited about how KOA will understand the new guest demographic coming in their campgrounds. Jeff said KOA does a great job helping their people, from the new members to the old. They provide the support they need. They are an innovative company always looking to new things to grow. He said People in the organization are leaders not followers. All their operation systems need to keep growing and he loves the data they receive to show them what works. One of the great things about KOA is that he gets to sit down and chat with other industry members and discuss the technologies, amenities, and ideas that could help them grow. They share information to help them thrive.
On July 6th, 2022, we hosted MC Fireside Chats and were joined by various rescuers.
November 9, 2022

MC Fireside Chats – November 9th, 2022

This week on MC Fireside Chats, glamping experts joined another discussion on topics surrounding the glamping industry. Recurring guests Ruben Martinez, the founder of Glamping Hub and the American Glamping Association, and Irene Wood of Fields of Michigan joined today’s show. They are also joined by new recurring members of the show, Zach Stoltenberg, the Glamping & RV Resort Design Leader at Clockwork, as well as Connor Schwab, the Vice President of Outdoor Hospitality at Sage Outdoor Advisory. Irene Woods started off the show with the learnings she gained as the camping season comes to a close. She said that they moved a few levers to see what benefits their operations the most, which considers a luxury that other campgrounds do not have. Woods mentioned that Fields of Michigan tried two things, which she learned something from. First, she learned that it is important but difficult to meet the guest’s expectations while still providing a good experience, such as adjusting their accommodations to improve their customer experience. Second, they tried to have an adults-only policy, then allow guests to bring their children. She realized having adult-only guests bring in more revenue compared to allowing them to bring children to the sites. She said adults pay more to maximize their experience in the campsite, while families have to go outside to entertain the kids. Ruben Martinez agreed with woods, saying that there’s a certain category of questions that camping operators ask, such as “to be family-friendly or not?”, “What food and beverage to have at the campsite?” or “What amenities to offer?” “As soon as you try to be everything, that’s when you become nothing,” he said. “Find what’s perfect for you and stick with it. You can’t always be everything, you have to choose when it becomes hard down the line.” The show then had a special guest, Tent Masters Sales Director Steven Woodburn, who shared some perspective on the Glamping industry, as well as provided a tour of one of their latest tent models. He said that the outdoor hospitality industry has been on the rise, and during post-covid, it has gone full throttle. He added that older generations go on camping trips with families, but with the growing demographic, people from different backgrounds, who are wanting to experience nature, see camping as the perfect opportunity. The industry is all about experience. When asked about the things that changed how campground owners operate this year, Zach Stoltenberg said, on the architecture side, they’ve got clients this year who are first-timers in operating campgrounds, inquiring about how they can continue operating in the winter season. Seasonal camping season may become another option, as some campgrounds begin to accommodate guests all year round, operating even in cold weather. Zach said that they provided tips to their clients on how they can keep operating in these cold temperatures in the short run. Connor Schwab said winter camping is something that campgrounds may see guests wanting to experience, and they would have to come up with solutions for them to accommodate them, even if not a lot of people would be doing it. Woods said that as people continue glamping, one of the things that they did is keep the staples of their campgrounds, especially to maintain their loyal guests. She said improving the guest experience by either leveling up or “being creative with the space” they have is essential, like readjusting, reusing, or re-invigorating it. They had constantly reuse the space in unexpectedly creative ways Martinez said the industry’s growth will always be made by the people looking to set themselves apart from others. Winter camping, for instance, is something that would keep campsites open all year compared to seasonal camping. It is what may keep operations open moving forward. Zach said he agreed with Irene when she said they had to meet their guests from where their expectations were. Campground owners are selling the experience, not the accommodations, and that thought is what makes good operators.
MC Fireside Chats: This week, we were joined by Daniel at MC Fireside Chats.
October 19, 2022

MC Fireside Chats – October 19th, 2022

In a recent episode of MC Fireside Chats, sponsored by Firefly Reservations, we discussed what was on the minds of campground owners with our recurring guests, who appear once a month with us to cover various topics: Mike Harrison, from CRR Lifestyle Duncan Winship, from Papoose Pond Joe Duemig, from App My Community Amir Harpaz of Torrey Trails RV & Golf Resort also joined us to share how the park was preparing for the EV revolution. Four Points RV Resorts CEO Sean Vidrine was another special guest for that episode. He discussed the new upgrades at Paradise Ranch RV Resort and also the park’s preparations for the upcoming holiday season. MC Fireside Chats is a weekly show focused on the latest news, trends, and commentary from the Outdoor Hospitality Industry with hosts Brian Searl and Cara Csizmadia.
On July 6th, 2022, MC Fireside Chats welcomed Daniel as our guest.
October 12, 2022

MC Fireside Chats – October 12th, 2022

In the latest episode of MC Fireside Chats, sponsored by Let’s Camp, we were back from The Glamping Show USA and prepared for another episode focused on glamping. This took place on the second Wednesday of the month and featured a panel of recurring guests: *Ruben Martinez of Glamping Hub and the American Glamping Association *Irene Wood from Fields of Michigan *David Smith of Outside Capital We were joined by special guests, Miguel Huerta of Nantli Living and Katerina Kamtsi of Campsaround. Miguel discussed the glamping industry in Mexico, and Katerina provided insight into the glamping scene in Greece. MC Fireside Chats is a weekly show that concentrates on the latest news, trends, and commentary from the Outdoor Hospitality Industry with hosts Brian Searl and Cara Csizmadia. The episode was streamed live on Facebook and YouTube, and is now available for listening as a podcast on Apple Podcasts, Spotify, Google, Audible, and more.
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June 7, 2021

MC Fireside Chats – June 7th, 2021

In this episode, we discussed KOA’s latest real-time availability feature on their website, issues hiring employees, and much more. Special guests for this open discussion include Ryan Crots from Petoskey KOA Holiday in Michigan.
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May 24, 2021

MC Fireside Chats – May 24th, 2021

This week on MC Fireside Chats, we spoke with Tessa McCrackin. She is the Chief Marketing Officer of Northgate, and we discussed how they are innovating in the industry and what they hope to accomplish with their new brand that launched recently, Camp Fimfo. We also welcomed Quentin Incao, who was working on a new Camp Collective brand at the time. MC Fireside Chats is a weekly show focused on the latest news, trends, and commentary from the Outdoor Hospitality Industry with hosts Brian Searl and Cara Csizmadia.
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May 17, 2021

MC Fireside Chats – May 17th, 2021

What is a third-party management group? What do they do, how do they function, what services do they provide, and perhaps more importantly: Do you need one at your park? In this episode of MC Fireside Chats, we chatted with Kathleen Walsh, CEO of Advanced Outdoor Solutions to help answer these questions! MC Fireside Chats is a weekly show focused on the latest news, trends, and commentary from the Outdoor Hospitality Industry with hosts Brian Searl, and Cara Csizmadia.
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May 10, 2021

MC Fireside Chats – May 10th, 2021

This week we talked about associations, their benefits, who should join them, and why. Plus, updates from several executive directors on their plans for the future. We had Shane Devenish from CCRVC, Joss Penny from British Columbia, Lisa Thibodaux from Louisiana, and Emily Peck from Virginia. MC Fireside Chats is a weekly show focused on the latest news, trends, and commentary from the Outdoor Hospitality Industry with hosts Brian Searl, and Cara Csizmadia.